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What about Bob?
I am available by phone long past the hours of operation of most vendors. Weekends and nights are ok (oh, about 10 PM is good!) and if not available right then and there I will be sure to get back to you ASAP. I am also available via email and I do answer my emails promptly.
One of the most important aspects of sales is post sale availability. My customers, are never "left hanging". If you have a question or issue, I will offer a solution as quickly as I can so you can get back to work. You are buying world class tools and I provide the same world class service to back them up.
If you have any questions please feel free to call or email me.
Glen Ridge, NJ 07028
Phone: 1-866-FESTOOL (337-8665)
or (973) 896-4388 (local)
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