About Bob Marino
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What About Bob?
I have been selling Festool tools for over 8 years and can honestly say I am now more impressed with Festool than ever. Quality across the whole lineup has been maintained and improved. In this day and age, when many other companies have let price be their major manufacturing guideline, Festool has made a different choice — quality rather than price is their guideline. To me, it's both refreshing, as well as reassuring news, and makes me be proud to represent them and be part of the Festool team. Through the last few years, as Festool USA has grown, my customer base has expanded as well and it has been a pleasure to get the chance to speak and communicate with many of them. My goal is to deliver to the customer, along with the finest tools available, the best advice and service I can provide, service commensurate with Festool tools; service as it should be.
I am a 57 year old FESTOOL Dealer, hobbyist woodworker, born in Brooklyn, New York, and currently residing in Glen Ridge, New Jersey with my wonderful wife, Arlene and our beautiful 12 year old daughter, Margaret. In the last few years, woodworking has become more than a passing interest, really a consuming passion, and I do value my hobbyist stature greatly. I have completed several woodworking projects around my house (Kitchen booth, Mission Mantle and Bookcases, most recently an Arts and Crafts Sofa , etc.) with more projects on the horizon.
What is the Festool Connection?
A few years back I attended a Woodworking show and while there, saw the Festool products being demonstrated. I had read a few snippets here and there about Festool tools, and decided to take a closer look. I found that each of Festool's tools was a little unique compared to other manufactures' tools. The overall quality of the tools was also better than what I was accustomed to. The Festool sanders were very, very smooth and they had this hole in the pad's center for better dust extraction. The Festool CT vacuum had adjustable suction; I had never seen that before. The router and circular saw (ATF 55) rode on a guiderail; I had never seen that before either. I owned a good jigsaw, but the Festool jigsaw had these little carbide guides (similar to bandsaw guides) that solved a problem I had with my jigsaw and that was getting a true 90 degree cut while cutting thick and/or curved stock. I ended up buying that jigsaw and was so thoroughly impressed with the jigsaw and the other Festool tools I had handled, that I began mentioning my experience with these tools on the Woodworking forums. A few months later I acquired the Festool CT 11 dust extractor and ES 150/3 sander and was absolutely and totally wowed by their performance and began recommending them and posting my findings on the forums.
Well, after a while I decided that these were tools (and a Company) that I would be proud in representing. Festool's were not ordinary tools, but tools of unique design, engineered to solve problems. They are made with the highest level of quality for those who need the highest level of durability, safety and efficiency.
I also was intrigued by Festool's marketing approach regarding selling these tools. All Festool tools and accessories are the same price, no matter who sells them. While certainly a very different approach to marketing as compared to other manufacturers, this has many benefits for consumers. The customer doesn't have to spend time searching the web or making calls trying to find the "best deal". They contact a Dealer (me) and can deal with me directly. A good Dealer comes to know their customers specific needs and requirements; All Festool Dealers essentially compete on service rather than price.
Why Purchase From Bob?
Knowledge - Festool tools are the only product line I sell; I know the product thoroughly. I offer honest and knowledgeable advice to any and all who contact me. I use the tools for my woodworking projects and am familiar with them "hands on". I like the tools, I wouldn't be selling these tools if I didn't believe them to be the best available, anywhere.
Availability - I am available by phone most hours of the day, including weekends - and if not available right then and there I will be sure to get back to you ASAP. I am also available via email and I do answer my emails promptly. Festool demonstrations are available on request for those in the area.
Support - One of the most important aspects of sales is post sale availability. My customers, are never "left hanging". If you have a question or issue, I will offer a solution as quickly as I can so you can get back to work. You are buying world class tools and I provide the same world class service to back them up.
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